he H1-7100 Cloud Computing program is recommended for experienced IT professionals looking to expand in their role, gain more earning power, and demonstrate proficiency in cloud computing. As technology continues to evolve, and businesses explore new methods of doing things, it is critical that IT professionals keep pace with this evolution. Cloud computing in not new, but its evolution has accelerated in the last 10 years. The CompTIA Cloud+ certification is a vendor neutral, performance-based certification that validates the skills and knowledge required of IT practitioners working in cloud computing environments. Competencies include cloud infrastructure and cloud models, virtualization, infrastructure management, security, and resource management. Customer Service is a priority in situations where any interaction occurs, students will learn the fundamentals of Customer Service through a module aligned with Professional Association for Customer Engagement (PACE) standards. Students that successfully complete this course will be Customer Service Certified (CSC). Students are also provided with training that covers Microsoft Word and Excel. These courses provide students with strong word processing and spreadsheet skills that are valuable to business and IT professionals across all industries. Additionally, according to Burning Glass data, Microsoft Word and Excel are in the top 5 Baseline Skills required by employers for all IT candidates.Upon completion, students will take the Cloud+ Exam.