Ball State instructors infuse a real-world lab format teaching style to enhance the overall student learning experience, boost understanding, and ensure retention. Instructors work in the field as practicing professionals with at least seven years of experience.
This 8-week course covers Salesforce organization setup, user management, security and access, standard and custom objects, Sales Cloud, Service Cloud, activity and event management, data management, analytics, reports and dashboards, workflow and process automation, desktop and mobile administration, and AppExchange. Upon completion, you will be able to: Pass the Salesforce Administrator Certification exam knowing these features in Salesforce.com: Activity management and collaboration,Data management Analytics, reports, and dashboards, Workflow/process automation, Desktop and mobile administration, AppExchange Validation rules, Data loader
Rolling Admission. Class starts every 8 weeks.