The ServSafe program is a comprehensive food safety training and certification program developed by the National Restaurant Association (NRA). It's designed to help food service professionals understand and implement proper food safety practices to prevent foodborne illnesses and ensure the safe handling of food. Here’s an overview of what the program typically covers:

1. Food Safety Basics

• Principles of Food Safety: Understanding the key principles, including the importance of maintaining proper temperatures, avoiding cross-contamination, and practicing good personal hygiene.
• Foodborne Illnesses: Information about common pathogens (bacteria, viruses, and parasites) and the conditions that promote their growth.

2. Safe Food Handling

• Temperature Control: Guidelines for cooking, holding, and cooling food at the correct temperatures to prevent bacterial growth.
• Cross-Contamination Prevention: Techniques for preventing cross-contamination between raw and cooked foods, and proper sanitization of surfaces and equipment.

3. Personal Hygiene

• Hand Washing: Proper techniques for washing hands and when it’s necessary to do so.
• Health and Hygiene Practices: Ensuring that employees follow practices to maintain personal cleanliness and prevent contamination.

4. Cleaning and Sanitizing

• Cleaning Procedures: The process of cleaning and sanitizing food contact surfaces and equipment.
• Chemical Safety: Understanding the correct use and storage of cleaning chemicals.

5. Pest Management

• Identifying Pests: Recognizing common pests and understanding how to manage and prevent infestations.

6. Food Safety Regulations and Procedures

• Legal Requirements: Overview of food safety laws and regulations, including local, state, and federal requirements.
• Establishing Procedures: Creating and implementing food safety procedures and policies within a food establishment.

7. Assessment and Certification

• Training and Testing: The program often includes training materials and practice exams to help individuals prepare for the ServSafe certification exam.
• Certification: Upon passing the exam, individuals receive ServSafe certification, which is valid for five years.

The ServSafe program offers various courses, including:

• ServSafe Food Handler: Aimed at entry-level food workers.
• ServSafe Manager: For managers and supervisors who need a deeper understanding of food safety and the ability to train others.
• ServSafe Alcohol: Focuses on responsible alcohol service.
• ServSafe Allergens: Addresses allergen management and preventing allergic reactions.

Overall, ServSafe is a valuable resource for anyone in the food service industry, providing the knowledge and certification needed to maintain high standards of food safety.