Program faculty will need to process an Associates Degree or two years prior and professional exprience as a trainer/ facilitor.
The Call Center Simulation program aims to target three primary areas of concern: Personal Development, Workforce/ Career Path Development, Permanent Employment OpportunitiesProgram Demographics: Based on a standard fiscal year, enrollment averages 100 participants annually, thus the program goal is 100 annually based on program rotations..Specific needs addressed: This hands on, call center environment will provide experience in an office and the culture holistically,with use of computer generated guided tools, office/call center simulation exercises, and tasks, that is required for most call centers and office position.
Must be a high school graduate or equivalent and obtain a industry reconized certification by Shepard Virual Training and Arise
Open Enrollment new class form every eight qualified candidates