• 7926
  • Information Technology Support - Technical Certificate (TC)
Ivy Tech Community College - Richmond
Ivy Tech Community College
2357 Chester Blvd
Richmond, IN 47374
https://www.ivytech.edu/
Staff Approved

Description

Information Technology Support (ITSP) Program Standard:A qualified faculty member in Information Technology Support (ITSP) meets the program standard through one of four routes:1. Possesses an earned master’s degree or higher, from a regionally accredited institution, in information technology or related field as appropriate to the program; or2. Possesses an earned related or out-of field master’s degree, from a regionally accredited institution, with documented 18 semester hours or equivalent of courses beyond the introductory principle(s) level in information technology or related field as appropriate to the program; or3. Possesses an earned related or out-of-field master’s degree, from a regionally accredited institution, with documentation in two or more of the following:a. Professional certification (national, regional or state)b. Two years of in-field professional employmentc. Documented evidence of teaching excellence, including date of awardd. Documentation of research and publication in the fielde. Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military; or4. Possesses an earned bachelor’s degree, from a regionally accredited institution, in information technology or related field as appropriate to the program, with documentation in two or more of the following:a. Professional certification (national, regional or state) in the fieldb. Two years of in-field professional employmentc. Documented evidence of teaching excellence, including date of awardd. Documentation of research and publication in the fielde. Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military.

The Information Technology Support Technical Certificate (TC) program is an intermediate workplace credential. This program could be a good fit for those looking to change careers, people already working in tech, and bachelor's degree holders. You'll be ready to work in an IT role upon completion of the program. 

Information Technology (IT) Support professionals help people and organizations with the setup, maintenance, and repair of computers.

They might work in a help desk department at a university, for a large IT company serving a number of clients, or at home providing remote support for people using a specific app or website. 

The Information Technology Support program at Ivy Tech will prepare you for a career in computer technology. You’ll gain industry certifications and learn how to tear down and rebuild computers.

As an IT Support student at Ivy Tech, you will: 

  • Identify and troubleshoot problems within computer information systems and related technologies. 
  • Create and deploy technology solutions into both large and small business environments.
  • Assess an organization’s technology infrastructure for risk. 
  • Understand and evaluate compliance guidelines.
  • Install and maintain basic networking systems.
  • Create plans to update open source and proprietary systems.
  • Manage customer interactions. 
  • Document IT support efforts, including asset and system change management.
  • Create documentation and follow procedures.
  • No prior computer experience or knowledge is required.

Supplies and fees vary. Displayed pricing is based on full time enrollment. For more information on Ivy Tech tuition and fees, please visit our website - https://www.ivytech.edu/tuition-aid/tuition-fees/

Yes
11.1006
High School Diploma or Equivalent

None

Ivy Tech does not have a deadline for admission. Our 8-week class sessions start throughout the year—in January, March, June, August, and October—and there is no hard deadline for applying for any of the start dates. It's important, though, to apply early enough that you'll be able to complete all the degree planning, financial aid, and registration activities that need to happen before your first day. We recommend you apply about one month before you intend to start classes. See upcoming start dates >>

https://www.ivytech.edu/tuition-aid/payments/refunds/

Admissions

  • 50
    • 70
    • 30
    • 0
  • Day,Evening,Weekend,Online
  • 1.5 year(s)
  • 30 academic credit hours
  • 100%
Yes
Yes 
No
Yes
Yes

Financial Information

$4,911.52
$0.00
$510.00
$0.00
$0.00
$0.00
$0.00
$180.72
5,421.52
    • $0.00
    • No
    • $230.00
    • No

Financial Aid

Financial Aid:

  • Federal Gift Aid (Pell Grant)
  • Federal Student Loan (Stafford)
  • G. I. Bill
  • Institutional Gift Aid (Grants and Scholarships)
  • Local Gift Aid (Grants and Scholarships)
  • State Financial Aid (Grants and Scholarships)
  • Work Study Programs
  • No
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