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Provider:
Freedom Academy
Program:
Certified Business Professional
Program Location ID:
11012
Program Name:
Certified Business Professional
Provider Location:
Freedom Academy -Literacy Alliance
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Status
Staff Approved
Deleted
Denied
Information Requested
Pending Staff Review
Terminated
Internal Comment
Additional Comments (Seen by Provider)
Provider Information
Name:
Freedom Academy
Provider Location
Address:
1207 W Rudisill Blvd
Fort Wayne, IN 46807
https://www.freedomacademy.net
Provider Location Status:
Information Requested
Summary
Description
Description
Qualifications of Instructors:
At least 5 years experience in the field of customer service or call center setting and some teaching experience.
Program Description:
The first portion of the course on customer service is 30 hours and covers: communication, knowing your customer, telephone customer service, time management strategies, and internet customer service. The second portion of the course is 46 hours on Microsoft Office, Word, and Excel. Students in the course gain the oppotunity to earn a certification in customer service through International Business Training Association and the Internet and Computing Certification through Certiport. VOLUME PRICING BREAKDOWN AVAILABLE: Minimum 4 students at $3,095.00 5 students at $2,760.00, 6 students at $2,537.00, 7 students at $2,377.00, and 8+ students at $2,259.00.
Industry Collaboration:
No
Classification of Instructional Programs:
52.0411
Program Prerequisite:
None
Prerequisites Description:
A desire to learn.
Application Deadlines:
Two weeks prior to class start date
Refund Policy:
https://freedomacademy.net/
Admissions
Admissions
% Offered Online:
0
Program Activities:
% Instructor-Led:
% Lab/Field Work:
% Self-Study:
Times Offered:
Day,Evening
Length of Training:
13 week(s)
Number of Credits:
76 instructional hours
Percent Admitted:
85%
Offered to General Public:
Yes
Career Counseling:
No
Job Placement Offered:
No
Placement Assistance Available:
No
Part-time Enrollment:
No
Financial Information
Financial Information
Tuition:
$2,094.00
Admission Fees:
$0.00
Books:
$165.00
Supplies:
$0.00
Tools:
$0.00
Labs:
$0.00
Miscellaneous:
$0.00
Average Cost Per Credit Hour/Class:
$29.72
Total Cost of Program:
2,259.00
Certificate of Completion:
$150.00
Included in the tuition:
Yes
Financial Aid
Financial Aid
Financial Aid:
None
Provider Offers Financial Aid:
Yes
Please Explain:
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