DWD - INTraining

Provider Information

Name:

JobWorks Education and Training Systems (JETS)

Provider Location Address:

777 Indiana Ave #1
Indianapolis, IN 46202

Provider Location Status:

Staff Approved

URL:

https://www.indplsul.org/

Summary

Description Description

Qualifications of Instructors:

Our diverse team of instructors are subject matter experts in the IT space and possess the relevant certifications and industry experience to successfully deliver their courses. Our trainers possess at minimum the certifications that are delivered in class and are also required to learn all necessary contextualized information, including specifics about the funding partner’s requirements. Instructors are briefed on partner program metrics such as reporting requirements, completion rates, credentialing rates, measurable skill gains, employments outcomes, etc. to ensure a high likelihood that program goals are attained. We seek instructors and team members that reflect the diversity and background of the students served. In some cases, team members are former graduates who inspire students as someone who has lived in their shoes or came from their specific community.

Program Description:

Throughout a 12-week instructor-led, live virtual training curriculum, students will obtain contextualized, in-demand IT support skills and connect with hiring partners to start their career in Technical Help Desk, IT Support, and related technology roles. Successful students will earn the CompTIA IT Fundamentals and CompTIA A+ certifications, learn modern business communication, and creative job search skills. Students meet each Monday, Wednesday, and Friday from 9:30a-4:30p ET and participate in engaging, live virtual training sessions with an instructor and their peers. The remainder of the week is reserved for one-on-one tutoring and mindset coaching, study groups, self-paced interactive learning, practice exams, and more. Students will take the certification exams during the program and may be eligible for exam retakes should they need an additional attempt. More than 20 partner technology organizations actively source graduates for relevant IT support and technical help desk roles. The TechWorks employer partner network consists of some of the largest IT staffing and consulting companies in the US, including TEKSystems, Robert Half International, and Insight Global. After the program, students may continue to receive on-going, relevant job leads for open IT positions.

TechWorks relies on an intentional student curriculum and end-user experience that prepares students for two industry certifications: CompTIA IT Fundamentals and CompTIA A+. Additionally, modern business communication, job search strategies, and IT career exploration content is integrated throughout the curriculum. Successful students may even qualify for up to 21 credits with a partner educational institution, such as Indiana Tech University.

The CompTIA IT Fundamentals certification covers six core competencies that lay the foundation for more complex concepts found later in the curriculum:

IT Concepts & Terminology
Infrastructure
Applications & Software
Software Development
Database Fundamentals
Security

The CompTIA A+ certification is comprised of two exams and covers nine core competencies that are important to the daily work of many Computer User Support Specialists. Students will also use the Virtual PC Builder to complete hands-on, simulated hardware assembly activities to reinforce the skills learned in the virtual classroom.

Mobile Devices
Networking
Hardware
Virtualization & Cloud Computing
Hardware & Network Troubleshooting
Operating Systems
Security
Software Troubleshooting
Operational Procedures

The IT Fundamentals and A+ follow the CompTIA Certification Roadmap and are stackable credentials that reinforce the knowledge that is required to secure a level 1 or 2 technical support, help desk, remote technician, and other related positions. CompTIA is the global industry-standard for vendor neutral technology certifications. The certification exams consist of multiple-choice and performance-based questions. They are proctored by a third-party vendor and delivered online or in-person at an authorized testing center.

More than 20 partner technology organizations actively source graduates for relevant IT support and technical help desk roles. The TechWorks employer partner network consists of some of the largest IT staffing and consulting companies in the US, including TEKSystems, Robert Half International, and Insight Global - all of which have a presence throughout the state. After the program, students may continue to receive on-going, relevant job leads for open IT positions.

Industry Collaboration:

Yes

Classification of Instructional Programs:

15.1202 Computer Technology/Computer Systems Technology A program that prepares individuals to apply basic engineering principles and technical skills in support of professionals who use computer systems. Includes instruction in basic computer design and architecture, programming, problems of specific computer applications, component and system maintenance and inspection procedures, hardware and software problem diagnosis and repair, and report preparation.

Program Prerequisite:

High School Diploma or Equivalent

Prerequisites Description:

A minimum of a high school diploma, as well as digital literacy skills and foundational technology experience is required. Customer service experience preferred. Dedication and motivation are highly desired. The candidate must pass a qualitative interview with a program recruiter. If the applicant’s digital literacy skills are in question, they may be asked to complete a follow up assessment (e.g., North Star Digital Literacy Assessment)

Application Deadlines:

Program sessions launch throughout the year, and available start dates are publicly posted here. Candidates are encouraged to apply at least two weeks before their preferred session's start date.

Refund Policy:

https://www.jobworksincorporated.org/jets-refund-policy.html

Admissions Admissions

% Offered Online: 100
Program Activities:
- % Instructor-Led: 60
- % Lab/Field Work: 20
- % Self-Study: 20
Times Offered: Day,Evening,Weekend,Online
Length of Training: 12 week(s)
Number of Credits: 252 instructional hour(s)
Weekly Clock Hours: 21.00 Hours
Percent Admitted: 35%

Offered to General Public:

Yes

Career Counseling:

Yes

Job Placement Offered:

Yes

Placement Assistance Available:

Yes

Part-time Enrollment:

Yes

Financial Information Financial Information

Tuition:

$5,000.00

Admission Fees:

$0.00

Books:

$0.00

Supplies:

$0.00

Tools:

$0.00

Labs:

$0.00

Miscellaneous:

$0.00

Average Cost Per Credit Hour/Class:

$19.84

Total Cost of Program:

5,000.00

Certificate of Completion:
- $0.00
- Included in the tuition:
- No
Comp TIA A+:
- $219.00
- Included in the tuition:
- No
Comp TIA IT Fundamentals:
- $119.00
- Included in the tuition:
- No

Financial Aid Financial Aid

Financial Aid:

Local Gift Aid (Grants and Scholarships)

Provider Offers Financial Aid:
Yes

Please Explain:

Through partnerships with local funders and workforce organizations, students may qualify to attend the course at no cost. Program staff will discuss these opportunities with candidates as applicable and provide any next steps to determine their eligibility.

Credentials

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Performance

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Funding Information

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Apprenticeship

Program Type

Method of Instruction

Number of weeks of program (Length of Instruction Only)

Is instruction provided by a provider other than the apprenticeship sponsor?
No

Supporting Files

Supporting Documents

DOL-RAP Documentation

Filename

State Certified Earn & Learn Certification

Filename

Certified Pre-Apprenticeship Documentation

Filename

Status History

Staff Comments

Current ICC Program Year Vouchers

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