The Medical Administrative Assistant with Business Administration (MAABA) program uniquely merges the vital skills of healthcare administration with business management essentials, preparing students for multifaceted roles in the healthcare sector. This integrated curriculum covers organizational tasks, medical terminology, insurance and billing practices, alongside core business skills including strategic planning, critical thinking, and financial management. Emphasizing the importance of electronic health records and digital healthcare delivery, the program also develops competencies in Microsoft Office, communication, professionalism, and leadership. Designed for those seeking to innovate at the crossroads of healthcare and business, the MAABA program equips graduates to improve patient care through efficient administrative support and sound business practices, making them highly valuable in hospitals, medical offices, and beyond.

Program Objectives:

• Master effective communication skills, both verbal and non-verbal, tailored to diverse audiences, including staff, patients, and business clients.
• Demonstrate professional behavior and ethical conduct in healthcare and business settings, with an understanding of the impact of regulations like OSHA and HIPAA in medical offices.
• Apply critical thinking and problem-solving skills in a variety of scenarios, from healthcare claim preparation to business decision-making.
• Employ self-management techniques, including time management and stress management, to adapt to changing environments in the healthcare and business sectors.
• Understand the essentials of medical specialties, patient record maintenance, and the role of allied health professionals within the broader healthcare ecosystem.
• Develop proficiency in business administration roles, including human resources, accounting, and strategic planning, to support and enhance organizational objectives.
• Leverage technology and innovative strategies to maintain and organize efficient appointment scheduling systems, billing cycles, and electronic health records.
• Cultivate interpersonal skills, such as teamwork, negotiation, and conflict resolution, to foster effective working relationships and problem solving.
• Enhance commitment to continuous learning and excellence through the integration of practical applications in critical thinking, finance, business law, management, and marketing.
• Navigate and manage business and medical administrative tasks with a clear understanding of bookkeeping systems, healthcare claim processes, and revenue management.
• Prepare for leadership roles by developing skills in personnel management, motivation, and the cultivation of diversity and values in team settings.