DWD - INTraining

Provider Information

Name:

Ivy Tech Community College

Provider Location Address:

50 W Fall Creek Parkway N Dr
Indianapolis, IN 46208

Provider Location Status:

Staff Approved

URL:

https://www.ivytech.edu/

Summary

Description Description

Qualifications of Instructors:

Information Technology Support (ITSP) Program Standard: A qualified faculty member in Information Technology Support (ITSP) meets the program standard through one of four routes:

1. Possesses an earned master’s degree or higher, from a regionally accredited institution, in information technology or related field as appropriate to the program; or

2. Possesses an earned related or out-of field master’s degree, from a regionally accredited institution, with documented 18 semester hours or equivalent of courses beyond the introductory principle(s) level in information technology or related field as appropriate to the program; or

3. Possesses an earned related or out-of-field master’s degree, from a regionally accredited institution, with documentation in two or more of the following:a. Professional certification (national, regional or state)b. Two years of in-field professional employmentc. Documented evidence of teaching excellence, including date of awardd. Documentation of research and publication in the fielde. Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military; or

4. Possesses an earned bachelor’s degree, from a regionally accredited institution, in information technology or related field as appropriate to the program, with documentation in two or more of the following:a. Professional certification (national, regional or state) in the fieldb. Two years of in-field professional employmentc. Documented evidence of teaching excellence, including date of awardd. Documentation of research and publication in the fielde. Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military.

Program Description:

Information Technology Help Desk Certificate (CT) students earn CompTIA Security+, CompTIA A+, CompTIA Network+, ServiceNow Certified System Administrator, and Certified Wireless Technology Specialist certifications. These certifications will give you foundational knowledge to work in IT.

Information Technology (IT) Support professionals help people and organizations with the setup, maintenance, and repair of computers.

They might work in a help desk department at a university, for a large IT company serving a number of clients, or at home providing remote support for people using a specific app or website.

The Information Technology Support program at Ivy Tech will prepare you for a career in computer technology. You’ll gain industry certifications and learn how to tear down and rebuild computers.

As an IT Support student at Ivy Tech, you will:

Identify and troubleshoot problems within computer information systems and related technologies.
Create and deploy technology solutions into both large and small business environments.
Assess an organization’s technology infrastructure for risk.
Understand and evaluate compliance guidelines.
Install and maintain basic networking systems.
Create plans to update open source and proprietary systems.
Manage customer interactions.
Document IT support efforts, including asset and system change management.
Create documentation and follow procedures.
No prior computer experience or knowledge is required.

Supplies and fees vary. Displayed pricing is based on full time enrollment and most expensive certification. For more information on Ivy Tech tuition and fees, please visit our website - https://www.ivytech.edu/tuition-aid/tuition-fees/

Industry Collaboration:

Yes

Classification of Instructional Programs:

11.1006 Computer Support Specialist A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Program Prerequisite:

High School Diploma or Equivalent

Prerequisites Description:

None

Application Deadlines:

Ivy Tech does not have a deadline for admission. Our 8-week class sessions start throughout the year—in January, March, June, August, and October—and there is no hard deadline for applying for any of the start dates. It's important, though, to apply early enough that you'll be able to complete all the degree planning, financial aid, and registration activities that need to happen before your first day. We recommend you apply about one month before you intend to start classes. See upcoming start dates >>

Refund Policy:

https://www.ivytech.edu/tuition-aid/payments/refunds/

Admissions Admissions

% Offered Online: 100
Program Activities:
- % Instructor-Led: 100
- % Lab/Field Work: 0
- % Self-Study: 0
Times Offered: Day,Evening,Online
Length of Training: 1 year(s)
Number of Credits: 23 academic credit hours
Weekly Clock Hours: 17.00 Hours
Percent Admitted: 100%

Offered to General Public:

Yes

Career Counseling:

Yes

Job Placement Offered:

Placement Assistance Available:

Yes

Part-time Enrollment:

Yes

Financial Information Financial Information

Tuition:

$4,103.00

Admission Fees:

$0.00

Books:

$380.00

Supplies:

$0.00

Tools:

$0.00

Labs:

$0.00

Miscellaneous:

$0.00

Average Cost Per Credit Hour/Class:

$194.91

Total Cost of Program:

4,483.00

Accredited short-term certificate (< Associate degree):
- $0.00
- Included in the tuition:
- No
Comp TIA Security+:
- $259.00
- Included in the tuition:
- Yes

Financial Aid Financial Aid

Financial Aid:

Federal Gift Aid (Pell Grant)
Federal Student Loan (Stafford)
G. I. Bill
Institutional Gift Aid (Grants and Scholarships)
Local Gift Aid (Grants and Scholarships)
State Financial Aid (Grants and Scholarships)
Work Study Programs

Provider Offers Financial Aid:
No

Credentials

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Related Occupations

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Performance

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Funding Information

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Apprenticeship

Program Type

Method of Instruction

Number of weeks of program (Length of Instruction Only)

Is instruction provided by a provider other than the apprenticeship sponsor?
No

Supporting Files

Supporting Documents

DOL-RAP Documentation

Filename

State Certified Earn & Learn Certification

Filename

Certified Pre-Apprenticeship Documentation

Filename

Status History

Staff Comments

Current ICC Program Year Vouchers

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