DWD - INTraining

Provider Information

Name:

Anderson University

Provider Location Address:

1100 E 5th St.
Anderson, IN 46012

Provider Location Status:

Staff Approved

URL:

anderson.edu

Summary

Description Description

Qualifications of Instructors:

Instructors must have the required education and experience to appropriately teach the program content. Examples of education and experience include, but are not limited to, certificates and/or degrees from postsecondary institutions; certifications from industry-recognized agencies, and practical work experience in, or in a field closely related to, the career fields the program prepares students to enter. MedCerts confirms each instructor’s academic background and work experience to ensure they are qualified to teach in the program

Program Description:

This program provides students with the knowledge required to sit for three international certification exams. Two exams make up the A+ Certification (CompTIA A+ Exam 220-1001 and CompTIA A+ 220-1002), and one exam leads to the CompTIA Network+ certification (Exam N10-007). Students will gain the skills and knowledge to perform tasks on personal computer hardware and operating systems that includes installation, PC building, system upgrades, repair, system configuration, troubleshooting, system diagnostics and preventative maintenance. This program is powered by MedCerts.

Industry Collaboration:

Yes

Classification of Instructional Programs:

52.0411 Customer Service Support/Call Center/Teleservice Operation A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Program Prerequisite:

High School Diploma or Equivalent

Prerequisites Description:

Application Deadlines:

Applications accepted year-round.

Refund Policy:

https://anderson.edu/admissions/financial-aid/student-accounts/refund-withdrawal-process-with-student-accounts/

Admissions Admissions

% Offered Online: 100
Program Activities:
- % Instructor-Led: 0
- % Lab/Field Work: 0
- % Self-Study: 100
Times Offered: Day,Evening,Weekend,Online
Length of Training: 12 week(s)
Number of Credits: 192 instructional hour(s)
Percent Admitted: 100%

Offered to General Public:

Yes

Career Counseling:

Job Placement Offered:

Placement Assistance Available:

Part-time Enrollment:

Financial Information Financial Information

Tuition:

$4,000.00

Admission Fees:

$0.00

Books:

$0.00

Supplies:

$0.00

Tools:

$0.00

Labs:

$0.00

Miscellaneous:

$0.00

Average Cost Per Credit Hour/Class:

$20.83

Total Cost of Program:

4,000.00

Customer Service Specialist Certification:
- $95.00
- Included in the tuition:
- No

Financial Aid Financial Aid

Financial Aid:

None

Provider Offers Financial Aid:
No

Credentials

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Related Occupations

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Performance

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Funding Information

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Apprenticeship

Program Type

Method of Instruction

Number of weeks of program (Length of Instruction Only)

Is instruction provided by a provider other than the apprenticeship sponsor?
No

Supporting Files

Supporting Documents

DOL-RAP Documentation

Filename

State Certified Earn & Learn Certification

Filename

Certified Pre-Apprenticeship Documentation

Filename

Status History

Staff Comments

Current ICC Program Year Vouchers

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