All Indy Reads programstaff hold a minimum of a bachelor's degree.
The Certified Business Professional course teaches participants foundational skills in business etiquette, communication strategies via phone and email, conflict resolution, and time management. These lessons are appropriate for those working in or seeking employment in customer service positions and call centers..
All students must complete a New Student orientation, TABE testing, and Indiana Career Explorer assessments.
Two weeks prior to class start date.